Legal Information

​2. Privacy Policy

2.1 Who We Are

This website is operated by Hibertek operating as Hibertek Design.
Contact address: No. 5, Sec. 3, New Taipei Blvd., Xinzhuang Dist., New Taipei City 242032, Taiwan (R.O.C.)
Contact email: Info@HibertekDesign.com

2.2 Information We Collect

We may collect information that you voluntarily provide to us, including:

• your name;

• company name;

• job title;

• corporate email address;

• phone number, if you choose to provide it;

• country or region, if you choose to provide it;

• project requirements, inquiry details, and any files or information you submit through forms, email, or other direct communications.

We may also collect limited technical data required to operate and protect the website, such as IP address, browser type, device information, page access logs, and cookie-related data.

2.3 How We Use Your Information

We use personal data only as reasonably necessary to:

• respond to inquiries and business requests;

• provide requested white papers, product information, or technical materials;

• discuss ODM/OEM, engineering, design, or quotation matters;

• operate, maintain, and secure our website;

• understand website usage and improve website content or user experience;

• keep basic business records and manage follow-up communications.

2.4 Legal Basis

Where applicable, we process personal data on one or more of the following bases:

• to take steps requested by you before entering into a business relationship;

• for our legitimate business interests, such as responding to inquiries, maintaining website security, and managing business communications;

• with your consent, where consent is required, including for optional cookies or optional marketing communications.

2.5 Sharing of Information

We do not sell personal data. We may share limited personal data with service providers who help us operate our website or business systems, such as website hosting, email delivery, analytics, form processing, IT support, or document storage providers, but only as reasonably necessary for those purposes.

2.6 International Transfers

Because our website, email, and service providers may operate in multiple countries, your information may be processed or stored outside your country or region, including Taiwan and other locations where our service providers operate. Where required by applicable law, we will use reasonable measures to support lawful transfers.

2.7 Retention

We retain personal data only for as long as reasonably necessary for the purposes described above. In general:

• inquiry records may be kept for up to 48 months after our last meaningful contact;

• quotation or project discussion records may be kept for up to 48 months after our last meaningful contact;

• website logs, analytics, and cookie-related data may be kept for shorter technical periods or according to the retention settings of the relevant service provider;

• we may keep certain records longer where reasonably necessary for legal, accounting, recordkeeping, or dispute-resolution purposes.

2.8 Data Security

We use reasonable administrative and technical measures appropriate to the size of our business and the nature of the website to protect personal data against unauthorized access, loss, misuse, or alteration. However, no website or transmission method can be guaranteed to be completely secure.

2.9 Your Rights

Subject to applicable law, you may request:

• access to the personal data we hold about you;

• a copy of your personal data;

• correction of inaccurate or incomplete data;

• deletion of your personal data;

• restriction of, or objection to, certain processing;

• withdrawal of consent where processing is based on consent.

You may submit such requests to Legal@HibertekDesign.com. You may also have the right to lodge a complaint with a competent data protection authority where applicable.

2.10 If You Do Not Provide Data

Providing your personal data is generally voluntary. However, if you do not provide information marked as required, we may be unable to respond to your inquiry, send requested materials, evaluate your project, or prepare an accurate quotation.

2.11 Data Incident Handling

If we become aware of a personal data incident affecting information we hold, we will handle it in accordance with applicable law and, where required, provide notice to affected individuals or competent authorities.

2.12 Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated effective date.

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